Terms of service

Terms of Service

Last updated: May 2026

OVERVIEW

This website is operated by Kurve. Throughout the site, the terms “we”, “us” and “our” refer to Kurve. Kurve offers this website, including all information, products, tools and services available from this site, to you, the user, subject to your acceptance of the terms, conditions, policies and notices stated here.

By visiting our website, browsing our products, placing an order or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions and policies referenced on this website or available by hyperlink.

These Terms apply to all users of the website, including without limitation visitors, customers, merchants, vendors and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our services.

Our store is hosted by Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority and have given consent for any minor dependants to use this site.

You may not use our products, website or services for any illegal or unauthorised purpose. You must not violate any laws in your jurisdiction when using our website or services, including but not limited to intellectual property and consumer protection laws.

You must not transmit any viruses, malware, worms or destructive code.

A breach or violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding payment card information, may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Payment card information is encrypted during transfer and processed securely by third-party payment providers.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the website, service, products, content, or access to the service without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We aim to ensure that information on our website is accurate, complete and up to date. However, we do not guarantee that all information made available on the site will always be accurate, complete, current or error-free.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information unless required by law.

You agree that it is your responsibility to monitor changes to our website.

SECTION 4 - MODIFICATIONS TO PRODUCTS, SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend or discontinue any product, service, offer, promotion or content on the website at any time without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of any product or service.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return, refund or exchange only in accordance with our Refund Policy and Returns Policy.

We have made every effort to display as accurately as possible the colours, images, sizes, descriptions and features of our products. However, we cannot guarantee that your device or monitor will display colours accurately.

Product images are for illustrative purposes and may vary slightly from the actual product due to lighting, screen settings, production batches or packaging updates.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit quantities of any products or services that we offer.

All product descriptions, pricing, offers and availability are subject to change at any time without notice.

We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

SECTION 6 - PRODUCT USE AND CUSTOMER RESPONSIBILITY

Our products are intended for personal use only and should be used in accordance with any instructions, care guidance or warnings provided.

You are responsible for ensuring that a product is suitable for your intended use before purchasing.

For intimate, adhesive, silicone, shapewear or skin-contact products, you should discontinue use immediately if you experience irritation, discomfort, redness, allergic reaction or any other adverse effect.

We are not responsible for misuse of products, failure to follow instructions, incorrect sizing choices, or use of products in a way not reasonably intended.

Nothing in these Terms limits your statutory consumer rights.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel or limit any order you place with us.

We may, at our discretion, limit or cancel quantities purchased per person, per household, per order, per payment method, per billing address or per shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, distributors or for fraudulent purposes.

You agree to provide current, complete and accurate purchase and account information for all orders placed through our store.

You agree to promptly update your account and other information, including your email address and billing information, so we can complete your transactions and contact you if needed.

SECTION 8 - SHIPPING, DELIVERY AND RISK

Shipping times, delivery estimates and processing times are provided as estimates only and are not guaranteed unless expressly stated.

Delivery times may vary depending on destination, courier delays, customs processing, seasonal demand, incorrect address details or other circumstances outside our control.

You are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Risk of loss or damage to products passes to you once the order has been delivered to the shipping address provided, unless otherwise required by applicable law.

Please review our Shipping Policy for more information.

SECTION 9 - RETURNS, REFUNDS AND EXCHANGES

Returns, refunds and exchanges are handled in accordance with our Refund Policy and Returns Policy.

Due to the nature of certain personal, intimate, adhesive, silicone, shapewear or hygiene-related products, some items may be non-returnable once opened, used, worn, altered, damaged or removed from their original packaging, unless faulty or otherwise required by law.

This does not affect any rights you may have under applicable consumer protection laws.

Please review our Refund Policy before placing an order.

SECTION 10 - OPTIONAL TOOLS

We may provide access to third-party tools, apps or integrations that we do not monitor, control or manage.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion.

You should ensure that you understand and agree to the terms provided by the relevant third-party provider before using those tools.

We may offer new tools, features or services through the website in the future. Such features or services will also be subject to these Terms.

SECTION 11 - THIRD-PARTY LINKS

Certain content, products or services available through our website may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for reviewing or evaluating third-party content, accuracy, products, services, policies or websites.

We do not warrant and will not have liability for any third-party materials, websites, products or services.

Please review the policies and terms of third-party websites carefully before engaging in any transaction.

Any complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

SECTION 12 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you send us comments, reviews, testimonials, creative ideas, suggestions, proposals, plans, images, content or other materials, whether at our request or voluntarily, you agree that we may use, edit, copy, publish, distribute, translate and display such content in any medium, subject to applicable law and our Privacy Policy.

We are not obligated to keep comments confidential, pay compensation for comments, or respond to comments.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene, abusive, misleading, infringing or otherwise objectionable.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You must not submit false or misleading information, use a false email address, impersonate another person, or upload malicious code.

You are solely responsible for any comments or content you submit.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use and protect your personal information.

SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or in our service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or other details.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, including after you have submitted your order.

We are not obligated to update, amend or clarify information on the website except as required by law.

No specified update or refresh date on the website should be taken to indicate that all information has been modified or updated.

SECTION 15 - PROHIBITED USES

You are prohibited from using the website or its content:

a) for any unlawful purpose;
b) to solicit others to perform or participate in unlawful acts;
c) to violate any laws, regulations, rules or ordinances;
d) to infringe upon or violate our intellectual property rights or those of others;
e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
f) to submit false or misleading information;
g) to upload or transmit viruses, malware or malicious code;
h) to collect or track personal information of others;
i) to spam, phish, pharm, pretext, spider, crawl or scrape;
j) for any obscene or immoral purpose;
k) to interfere with or circumvent the security features of the website or service;
l) to attempt unauthorised access to our systems, accounts, data or networks.

We reserve the right to terminate your use of the website or service for violating any prohibited use.

SECTION 16 - INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, icons, product names, designs, layouts, photography, videos, copy, branding and other materials, is owned by or licensed to Kurve and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, display, sell, exploit or use any part of the website or our content without our prior written permission.

SECTION 17 - DISCLAIMER OF WARRANTIES

We do not guarantee, represent or warrant that your use of our website or service will be uninterrupted, timely, secure or error-free.

We do not warrant that any results obtained from using the website or service will be accurate or reliable.

You agree that we may remove, suspend or cancel the website or service at any time without notice.

Except as expressly stated by us, the website, service and all products delivered through the website are provided “as is” and “as available”.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer law.

SECTION 18 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Kurve, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data, replacement costs or similar damages.

This includes damages arising from your use of the website, service or any products purchased through the website.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any statutory consumer rights that cannot be excluded.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Kurve and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand made by any third party arising out of your breach of these Terms, your misuse of the website or services, or your violation of any law or third-party rights.

SECTION 20 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law.

Any unenforceable portion shall be deemed severed from these Terms, and the validity and enforceability of the remaining provisions shall not be affected.

SECTION 21 - TERMINATION

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by stopping use of our website and services.

If we believe you have failed to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and may deny you access to our services.

Any obligations and liabilities incurred before termination shall survive termination.

SECTION 22 - ENTIRE AGREEMENT

These Terms, together with any policies or operating rules posted by us on the website, constitute the entire agreement between you and us and govern your use of the website and services.

These Terms supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

SECTION 23 - GOVERNING LAW

These Terms and any separate agreements under which we provide products or services to you shall be governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer, you may also benefit from any mandatory protections available under the laws of the country where you live.

SECTION 24 - CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms should be sent to us at:

support@kurve.co

Kurve
kurve.co